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Whether it is a booking, a payment, a listing or something odd you spotted, the fastest route to a fix is below.
Talk to a person
Send us a message
A person reads every message that arrives here. Urgent problems, a payment that has gone wrong or a door you cannot get through today, are answered before anything else.
Many questions already have written answers about bookings, payments, refunds and listing.
Asked to pay into an account, or to move the conversation off Vallo? Say so in the form below and we answer within 4 hours.
Careers
Applications and anything hiring related go through the form above. Put Careers in the topic and it reaches the same queue.
Agents
Applying to list, or checking on an application? Start at Become an agent.
