A tenancy, a stay, a table you are waiting on, a payment, a listing or something odd you spotted: whichever side of Vallo it is, the fastest route to a fix is below.
Talk to a person
Send us a message
A person reads every message that arrives here. Urgent problems, a payment that has gone wrong or a door you cannot get through today, are answered before anything else.
Many questions already have written answers: the switch between the two sides, booking a stay, holding a table, payments, refunds and listing.
Asked to pay into an account, or to move the conversation off Vallo? Say so in the form below and we answer within 4 hours.
Careers
Applications and anything hiring related go through the form above. Put Careers in the topic and it reaches the same queue.
Listing with us
Listing a property you own, working as an agent, running a firm, or letting a place by the night? Start at Add a workspace. Checking on an application you already sent is in your profile.