AI Privacy Policy

This page adds to the Vallo Privacy Policy. Vallo Spaces Ltd is the controller of your information under the Nigeria Data Protection Act 2023, for the assistant as for the rest of Vallo. Where the two differ about the assistant, this page decides.

With the assistant off, nothing about your account is available to it. With it on, it can see only what you have allowed in Settings, and only the part needed to answer the question you asked:

• Public listings and stays, always, once it is on.
• What you saved and viewed, and the tastes you tell it, if you allow that.
• Your bookings and viewing requests, if you allow that.
• Your name and area, if you allow account details.
• Your payments, refunds and spending, and your Vallo balance, only if you allow each of those separately.

It never receives your password, your passcode, sign-in codes, security keys, card numbers or card security codes. Those are not available to it at all.

Vallo’s own servers fetch the information. The assistant does not connect to your account. Each fetch is made as you, checks that you have allowed it at that moment, and returns only the fields needed. The model sees a small summary for that one answer, not your records.

Questions and the summaries sent with them are processed by our AI model provider, Anthropic, a company in the United States, to write the answer. Under the commercial terms we use, what we send is not used to train its models, and it is kept only for a limited period for safety and abuse monitoring. Payments, where you ask for help with one, go through Vallo’s existing payment systems and our licensed provider, never through the assistant or the model.

• Your settings and permissions: while the assistant is on. Turning it off removes every permission.
• What it learned about your tastes: until you clear it. You can review, change and clear it in Settings.
• A security record of sensitive things the assistant did or was refused (the time, the permission and the outcome, never secrets). It is kept after you turn the assistant off, for as long as needed to investigate problems and meet legal duties.
• Conversations: on your device, and for signed-in members on our servers under your account, as described in the Vallo Privacy Policy. Deleting your account deletes them.

You can turn the assistant off, take back any permission, see its recent activity, clear what it learned, and delete a conversation, all from Settings. You can ask for a copy of your information, correct it, or complain to us or to the Nigeria Data Protection Commission, using the routes in the Vallo Privacy Policy. Turning the assistant off does not delete your account or your records.

The assistant is for people aged 18 and over, as Vallo is.

Use Help and Support inside Vallo for any question about this policy. A person reads it.