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How Vallo works, in full
Both sides of Vallo written out plainly. On the Property side: how to find a place to rent or buy, what the light and water rows on a listing actually tell you, and how an inspection comes before any money moves. On Vallo Stays: searching against dates and guests, how a booking holds your nights, asking a restaurant for a table, and where it all lands in Plans. Then the way paying works on both, how Around works, and what happens when something goes wrong. Vallo’s commission is zero, the one amount set aside from a payment is the Vallo Guarantee contribution, and this document says so wherever it matters.
Rent, buy or stay across Nigeria without the runaround. One app with two sides, Property and Vallo Stays, one account, and Vallo never holds your money.
6 sectionsCreating an account, signing in and getting back in, and filling in the profile the rest of the product reads.
5 sectionsThe dock and its tray, the menu, light and dark, and the motion setting: how the app is laid out on a phone and a computer, and how to make it look and move the way you like.
4 sectionsProperty search with its filters including power and water, stay search against dates and guests, the map, saving a shortlist, and sharing a search by its link.
7 sectionsThe badges, where the listings come from, what the light and water rows really say, and how the gate details reach you.
7 sectionsWhat similar properties near a place are currently advertised for on Vallo, how sure the answer is, and the honest answers it gives when it cannot say.
4 sectionsWhat Vallo AI can do for you, what it will not do, how to read its answers, and what happens to what you type.
4 sectionsThe stays journey end to end: reserving holds your dates, the breakdown shows everything, Vallo approves it, you pay by card or bank transfer, and it lands in Trips. Restaurant tables too.
11 sectionsHow a payment is split at the moment you pay, why Vallo never holds your money, the agreement both sides confirm and Vallo approves, where a refund goes, and the Vallo Guarantee.
8 sectionsTalking to an agent safely, confirming an inspection in the thread, and deciding what reaches you.
6 sectionsYou do not follow strangers here, you enter a place: your local government, your estate, your campus.
8 sectionsEvery door for somebody supplying a place: an owner, an agent, a registered firm, a hotel, a shortlet or a restaurant. What each asks for, how long it takes, and the verification ladder behind the ticks.
8 sectionsApplying, the verification ladder, listing a property, the calendar, accepting bookings and getting paid.
8 sectionsWhat verification proves, why every payment stays on the platform, how to report, and how support answers.
6 sectionsWhat we hold, how it is protected, the rights the NDPA gives you, and how to delete your account for good.
5 sectionsThe things that go wrong, what they mean, and what to do about each one.
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