What a badge means
The verification ladder says what Vallo has confirmed about a lister, one rung at a time. The Ownership seen mark says a reviewer has seen an owner’s document. A badge says something a person has earned, such as replying quickly.
A person at Vallo decides each verification rung and each ownership document. Most badges are awarded each night from what has really happened on Vallo. Vallo can remove a badge if something changes.
Read the verification ladder
A lister climbs four rungs, in order: identity seen, address confirmed, bank account in their own name, and met in person. The Verified tick appears only once a person here has checked the ID of the lister behind the listing. See the ladder in full.
Read the Ownership seen mark
An owner can upload a document they hold on the property. When a reviewer approves it, an Ownership seen mark with the date shows on the owner’s profile, listings and search results.
Its limits: it means a reviewer saw a document. It is not a title search, it does not say the title is good, and it is not legal advice. Before you buy, have your own lawyer look at the title.
What a badge does not mean
A badge is not a guarantee. It does not promise that a person will behave well, that a listing is exactly as described, or that a deal will go well. Weigh it with the listing, the photos, the conversation and a viewing.
Whatever the badge says, pay only inside Vallo, and only after the viewing.
Agent badges
- Verified agent. Identity and payout account confirmed and the application approved.
- First listing. The first listing was published.
- Fast responder. A quick typical first reply across many conversations.
- Ten stays. Ten bookings completed.
- Estate specialist. Several published listings in one area.
- Photo pro. Listings that passed the photo checks.
- Vallo Elite. A high bar over time. It is removed while there is an open trust flag.
Member badges
- Confirmed member. Email and phone confirmed.
- First stay. A first completed booking.
- Honest reviewer. Reviews written after real stays.
- Neighbour and Local guide. Helpful contributions to a place on Around.
- Year one. A year since joining.
- Top contributor. Given by Vallo to someone who has helped others.
Something here unclear, or something missing? Tell us and a person will answer within one business day.
