Message a lister
Every listing has a message button. Ask about the road, the light, the water or the landlord before you commit. Conversations land in Messages, with property and stays in their own tabs. New messages arrive without a refresh.
Message a hotel or a restaurant
You do not need a booking to ask. Where a business takes messages, its page has a message button, and the conversation goes to the business itself. Each table booking also opens its own conversation.
Reply, forward, delete and call
- Reply to one message, so everyone sees which you mean. On a phone, swipe it.
- Forward a message to another conversation.
- Delete for me removes a message from your view only.
- Delete for everyone removes it for both sides, for 2 days and 12 hours after it was sent.
- Call by voice or video from inside the conversation, so the call stays on Vallo.
Handle Requests
Messages from people you do not follow arrive as Requests, in their own tab, so a stranger cannot fill your inbox. They wait there until you open them.
Keep it on Vallo
A conversation here is a record. Moved to another app, it is your word against theirs.
Do not share account numbers in chat. Messages that look like account numbers are flagged to the Vallo team. Every payment for a deal happens inside Vallo. Never pay outside Vallo. A payment made outside Vallo is not covered.
Read your notifications
Notifications lists what happened, by day: booking requests and answers, viewings, messages, payments and activity on your posts. Tap one to open the thing it is about, or mark them all read at once.
Choose which emails reach you
Settings has four switches: Bookings, Messages, Payments and agreements and Ideas and offers. They control email. Marketing is off until you turn it on. Anything that puts money at risk still shows in the app.
Something here unclear, or something missing? Tell us and a person will answer within one business day.
